Privacy Policy

2.1. Information We Collect

We may collect the following:

• Personal Information: Name, email, contact number, company name, billing address, GST number.
• Payment Information: Processed securely by third-party payment gateways.
• Usage Information: Device logs, browser details, analytics, and interaction data.
• Generated Data: AI-generated scripts and related usage data for service improvement.

2.2. Purpose of Data Collection

Your data is used for:

• Providing, maintaining, and improving the platform.
• Account management and billing.
• Sending service updates and support communication.
• Ensuring compliance, fraud prevention, and platform security.

2.3. Data Sharing and Disclosure

We do not sell or trade your data. We may share information with:

• Authorized service providers (payment, hosting, analytics).
• Government authorities when legally required under Indian law.
• Business partners with your explicit consent.

All vendors follow data security standards aligned with the IT Act and SPDI Rules.

2.4. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

2.5. Data Security Measures

We employ:

• SSL encryption, firewalls, and secure servers.
• Restricted access to sensitive data.
• Regular audits for compliance with ISO/IEC 27001 and Reasonable Security Practices as per IT Rules.

2.6. User Rights (Under Indian IT Act)

You may:

• Request access or correction of your personal data.
• Withdraw consent for data processing.
• Request deletion of your account and associated data.

Contact: support@storybit.tech

2.7. Grievance Officer

In compliance with Rule 5(9) of the SPDI Rules, the Grievance Officer for data protection issues is:

• Name: Prathap Kothapalli
• Email: pj@storybit.tech
• Address: Flat no. 502, Meenakshi enclave MIG 891, KPHB phase 3, Hyderabad, 500072
• Response Time: Within 30 days of complaint receipt.